May 22, 2014Doug Hadden
Doug Hadden, VP Products
The change management workshop at the 28th Annual ICGFM Conference was engaging with significant participation. That’s probably not because of my involvement so much but from the insights from Richard Hudson and Jim Wright from our partners, Evans Incorporated. It was an enjoyable 3 hours as well and participants grappling with change found it very useful.
Change management has become recognized as critical for any transformation in any organization. PFM reform has significant impact on politicians, public servants and citizens. The workshop focused on three of the many change management disciplines: risk assessment, stakeholder engagement and communications. This aligns with what we’ve experienced in implementing Government Resource Planning (GRP) systems.
The notion of using the “wrong technology” is not rated in the top 5 for financial management software failures. My observation is that some technology solutions put more of a burden on those executing change. And, many software manufacturers are not involved in the governance structure putting more of a change burden on governments and systems integrators.
The insights from the workshop apply beyond the PFM domain.
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