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Smart Public Works


November 22, 2016

Public Financial Management (PFM) plays a significant role in smart government. FreeBalance is developing numerous “vision cases” to describe the intersection of PFM and “smart”. The planning and implementation of smart cities is enabled through PFM techniques and the use of open government. Cities cannot achieve “smart” without citizen engagement and a citizen-centric perspective. The public can help “smart cities” to improve public works by scaling services such as “fix my street” with Government Resource Planning (GRP) technologies.


  • Asset Management: asset and property management systems include geographic information, maintenance schedules and warranty information forming the core for traditional public works management
  • Sensors: sensors on equipment and infrastructure provides preventative maintenance information and identifies failed parts forming the core for emerging “Industry 4.0″ functions
  • Citizen Reporting: mobile technology with cameras and GPS augments automated systems with context like importance and perception
  • Smart Work Order Management: combined traditional maintenance with Industry 4.0 and citizen input enables more effective scheduling such as combining lower and higher priority maintenance when close by avoiding such issues as digging up a street multiple times for electrical, plumbing, and sidewalk improvements
  • Smart Scheduling: the smart scheduling of repairs is presented to the public in a portal while alerts are provided to those who identified repair needs
  • Financial Analysis: costs for public works are analyzed for budget preparation and to enable particpatory budgeting

The integration of PFM, open government and digital devices provides the “smart” in Smart Government:

  • Citizen-centric: engages civil society to improve public works prioritization
  • Data-driven: collects sensor, citizen and asset information in a single system
  • Performance-focused: identifies efficiency improvements in public works
  • Long-term: leverages collected data for better budget planning every year
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Doug Hadden

Doug Hadden

Executive Vice President, Innovation at FreeBalance
Doug is responsible for identifying new global markets, new technologies and trends, and new and enhanced internal processes. Doug leads a cross-functional international team that is responsible for developing product prototypes and innovative go-to-market strategies.

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