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Emerging Cloud-ERP Complexity Conundrum


November 14, 2014

The conundrum: legacy ERP vendors have built so much complexity in products that there are diminishing returns (possibly negative) for software upgrades. These vendors suffer from “cloud envy” – they envy the simplicity of cloud software setup and deployment, including the relatively low need for implementation services. They are looking for simplicity.

Meanwhile, cloud vendors are attempting to quickly mature products. They suffer from “feature envy” and hope to cover the needs for more markets.

The irony here is that cloud vendors are following similar product development strategies that resulted in overly complex ERP: acquisitions (integration problems, UI differences, functional overlap, different underlying technologies), entering multiple vertical markets at once (jack of all trades, master of none) and proprietary middleware stacks (complex integration, non-standard behaviour) etc.

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Doug Hadden

Doug Hadden

Executive Vice President, Innovation at FreeBalance
Doug is responsible for identifying new global markets, new technologies and trends, and new and enhanced internal processes. Doug leads a cross-functional international team that is responsible for developing product prototypes and innovative go-to-market strategies.

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