March 20, 2015Doug Hadden
Executive Vice President, Strategy and Innovation
A Framework from Shai Agassi on the 21st Century Utility
We’ve been attending CeBIT, the largest technology trade show and conference, in Hannover Germany. The keynote presentation from Shai Agassi yesterday was particularly relevant given the digital technology-enabled industry transformation that we are now seeing. This extends to the public sector with significant implications for public policy, service delivery, sustainability and the changing role of government. Agassi estimates that this transformation will impact around 1/3 of current public sector spending in the foreseeable future.
Agassi’s framework is predicated on the notion that “utilities” transformed from molecules (industrial revolution) to electrons (electricity), to waves (communications) and to bits (Internet). The next step is to remove the human operator through robotics and artificial intelligence.
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