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Day 2 at Web Summit: Putting customers first


November 9, 2016

This week more than 50,000 people will converge on Lisbon, Portugal for what has been referred to as ‘the best technology conference on the planet’, Web Summit 2016.

With more than 21 different conferences, from the auto sector, health care, SaaS, and of course the public sector, Web Summit offers great insight into how the world is changing.

As leaders in smart government technology, FreeBalance Inc. has sent a team to take part in the event. Each day we will recap the day’s events.

On Day 2, FreeBalance Director of R&D, Gabriel Silva had this to say:

When it comes to achieving success in business, companies must understand their customers. 

From the creation of custom software to building personal relationships, companies need to create a culture of success. This culture must align and sync with one combined goal.

While many organizations claim to be customer-centric, FreeBalance goes a step further and involves its customers in the company’s functioning and future development.

As leaders in smart government technology, we believe the future is bright as more and more cities around the world look to implement smart initiatives for sustainable growth.

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Michael Sutherland-Shaw

Michael Sutherland-Shaw

Marketing Communications Specialist at FreeBalance
Michael works in the marketing and communications department following a career in journalism. Michael is currently learning Ruby on Rails and loves discovering new music.

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