Steering Committee

Steering Committee

Co-Creating with our Customers

Customer Engagement

We are a customer-centric organization. Governments drive FreeBalance’s service and product development.

Engagement leads to understanding the future of government, putting governance digital transformation in perspective, and ensures that there is alignment between the company and its customers.

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FreeBalance International Steering Committee (FISC)

The FreeBalance International Steering Committee (FISC) is a premier global forum where government leaders, policymakers, and public financial management (PFM) experts collaborate to shape the future of public finance, governance, and digital transformation.

Since its inception in 2007, FISC has provided FreeBalance customers with an exclusive opportunity to exchange knowledge, explore good practices, and directly influence the FreeBalance product and services roadmap through discussions with FreeBalance decision-makers.

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The Value of FISC for FreeBalance Customers

FISC is a customer-driven steering committee that plays a direct role in shaping the future of FreeBalance. No other software vendor conference provides this level of engagement and influence.

And there is no selling at FISC—just focused, strategic engagement on what matters most to customers.

Discussions at FISC translate into concrete product enhancements, service innovations, and policy recommendations that align with real-world public finance challenges.

A Unique Learning & Collaboration Experience

FISC brings together customers at all stages of their PFM modernization journey. Some have been using FreeBalance solutions for over 25 years, while others are just beginning. FISC creates a dynamic environment where delegates share stories, lessons learned, and good practices. Attendees benefit from:

  • Peer-to-peer knowledge exchange
    Attendees learn from one another about managing organizational change, overcoming obstacles, and effective governance strategies.

  • Good practices in PFM reform
    Governments discuss real experiences in modernizing financial systems, improving transparency, and implementing digital solutions.

  • A global network of PFM leaders
    Customers connect with government officials, digital transformation experts, and FreeBalance executives in an open, collaborative environment.

  • Shared success, shared challenges
    Delegates discuss what has worked, what hasn’t, and how to navigate complex reforms, ensuring that every participant gains practical insights.

FISC 2025 Highlights

FISC 2025 was held in Dili, Timor-Leste under the theme “The Digital Transformation of Public Financial Management”. Over the five-day event, a range of presentations, workshops and interactive sessions explored how governments can leverage technology to improve transparency, efficiency, and service delivery. Discussions focused on:

  • Modernizing public financial systems through digital platforms and AI-driven solutions.
  • Enhancing fiscal transparency and accountability using real-time data and automation.
  • Strengthening cybersecurity and data governance to protect national financial assets.
  • Developing agile and adaptive financial management strategies in an evolving global landscape.

FreeBalance Minister’s Roundtable (FMRT)

The bi-annual FMRT provides Ministers with an opportunity to share effective practices to support Public Financial Management (PFM) reform and economic development. Ministers and global thought leaders discuss digital transformation, citizen wellbeing and good governance. Insights from FMRT events include resilience, inclusion and prosperity. Ministers leave FMRT with policy lessons from peers and content to support government reform and modernization.

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