Solutions That Can Be Sustained

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Cost Effective and Sustainable Reform

Ensuring that a country’s Public Financial Management (PFM) investments are sustainable is core to the FreeBalance purpose-led mandate of improving citizen wellbeing and combating corruption. FreeBalance is committed to maximizing the value derived by customers in order to promote effective public financial management reform.

Sustainability Services

Services and solutions offered are designed to reduce dependency on consultants and include:

Capacity Building

Capacity Building

Supports more than software training and includes:

  • IT Technical Training
  • Adaptable Training
  • Advisory Services
  • eLearning
Capacity Enhancement

Capacity Enhancement

These services are designed to reduce the dependency on consultants through:

  • Onsite Help Desk
  • Onsite Mentoring
  • Onsite Administration
  • SWAT Teams
Product Maintenance

Product Maintenance

Supports new versions and fixes including:

  • Quality Enhancements
  • Product Upgrades
  • Joint Application Development
Solution Support

Solution Support


  • Case Management
  • Service Level Agreements
  • Knowledge Base
  • Customer Metrics

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Contact FreeBalance to learn how we can help accelerate PFM reform in your country.